Last updated: January 15, 2026
1. Introduction
Quantum AI Technologies Inc. ("Quantum AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and AI-powered auto trading platform (collectively, the "Services").
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation. By using our Services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information You Provide
- Account Registration: Name, email address, password, country of residence, and phone number.
- Identity Verification: Government-issued ID, date of birth, and proof of address (required for regulatory compliance).
- Financial Information: Bank account details, cryptocurrency wallet addresses, and transaction history.
- Communications: Any messages you send to our support team or post in community forums.
2.2 Information Collected Automatically
- Device & Usage Data: IP address, browser type, operating system, pages visited, and time spent on the platform.
- Trading Data: Your trading preferences, risk settings, and AI performance metrics.
- Cookies & Similar Technologies: We use cookies to enhance your experience and analyze platform usage.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide, operate, and maintain our Services.
- To verify your identity and comply with anti-money laundering (AML) regulations.
- To execute trades according to your preferences and risk profile.
- To communicate with you about your account, updates, and promotional offers (you can opt out anytime).
- To improve our AI algorithms and user experience.
- To detect, prevent, and address fraud, security, or technical issues.
- To comply with legal obligations and respond to lawful requests from authorities.
4. How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Trusted third parties who assist with payment processing, identity verification, cloud hosting, and customer support.
- Regulatory Authorities: When required by law, such as FINTRAC or other government agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: For any other purpose, we will ask for your explicit consent first.
5. Data Security
We implement industry-standard security measures, including:
- 256-bit SSL/TLS encryption for all data transmissions.
- Two-factor authentication (2FA) for account access.
- Regular security audits and penetration testing.
- Segregated storage of sensitive financial data.
- Employee training on data protection best practices.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Under PIPEDA and applicable Canadian laws, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Withdraw Consent: Withdraw your consent for non-essential data processing at any time.
- Complain: File a complaint with the Office of the Privacy Commissioner of Canada.
To exercise these rights, contact us at privacy@quantumaiguide.ca.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to comply with legal obligations. Financial records are kept for a minimum of 7 years as required by Canadian law.
8. International Data Transfers
Your information may be transferred to and processed in countries outside Canada. We ensure that any such transfers comply with PIPEDA and that appropriate safeguards are in place.
9. Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Quantum AI Technologies Inc.
Privacy Officer
120 King Street West, Suite 4500
Toronto, ON M5H 1J9
Canada
Email: privacy@quantumaiguide.ca